Privacy Policy

This Privacy Policy explains how ARA — AR Automotive (“ARA”, “we”, “us”, or “our”) collects, uses, and shares information when you use the ARA mobile app and the website at ara-ar.com (together, the “Services”). By using the Services, you agree to this policy.

1. Information We Collect

Information you provide

• Account information — your email address, a password (stored only in hashed form), and display name when you create an account.
• Profile & seller details — optional information you add, such as your name, phone number, location/shipping address, bio, and social handles.
• Listings & content — photos, videos, titles, descriptions, prices, and specifications you upload when creating or managing listings, and any 3D scans you generate.
• Messages & offers — messages, offers, and other communications you send to other users or to us.
• Payment details you enter — identifiers you choose to save to facilitate transactions, such as a PayPal, Venmo, or Cash App handle, or the last four digits and expiry of a card. We do not store full card numbers; card payments, where offered, are handled by third-party payment processors.

Camera and photos

With your permission, the app uses your device’s camera to show a live view for augmented-reality wheel preview, and may use the microphone if you record an AR video. Camera frames used for the live AR preview are processed on your device and are not uploaded to or stored by us. Photos or videos are only saved or uploaded when you choose to capture, save, or attach them (for example, to a listing or your gallery).

Information collected automatically

• Local storage — we store preferences and session information on your device (for example, your login session and app settings) so the Services work correctly.
• Device & usage data — basic technical information such as device type, app version, and log/diagnostic data needed to operate and troubleshoot the Services.

2. How We Use Information

• Provide, operate, and maintain the Services, including AR preview, listings, and the marketplace.
• Create and secure your account and authenticate you across the app and website.
• Enable buying, selling, messaging, and offers between users.
• Generate 3D models from photos you submit and host them so they can be viewed in 3D/AR.
• Send you service-related notifications (for example, task or order updates) where enabled.
• Maintain safety and security, prevent fraud and abuse, and comply with legal obligations.
• Improve and develop features.

3. How We Share Information

We do not sell your personal information. We share it only as described here:

• With other users — content you choose to make public, such as listings, your seller/store profile, and messages you send to a counterparty.
• With service providers that process data on our behalf to run the Services (see Section 4).
• For legal reasons — to comply with the law, enforce our terms, or protect the rights, safety, and security of our users and the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

4. Third-Party Services

We rely on the following categories of providers, who process information only as needed to deliver their service to us:

These providers have their own privacy policies governing their use of information.

5. Data Retention

We keep your information for as long as your account is active or as needed to provide the Services, and thereafter only as required to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

6. Your Choices & Rights

• Access & update — you can view and edit your profile and listings in the app.
• Permissions — you can grant or revoke camera, microphone, and notification permissions in your device settings at any time. Some features won’t work without the camera.
• Marketing email — you can unsubscribe using the link in any newsletter email.
• Access, correction & deletion requests — depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these (Section 7).

Account & data deletion

You can request deletion of your account and associated personal data at any time by emailing kcimedia7@gmail.com from the email address on your account, with the subject “Delete my account.” We will delete your account and personal data, except information we are required to retain for legal or fraud-prevention purposes. Publicly shared content and transaction records may persist where necessary.

7. Security

We use reasonable administrative and technical measures to protect information, including hashing passwords and transmitting data over encrypted connections. No method of storage or transmission is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9. International Users

We operate in the United States. If you access the Services from outside the U.S., you understand your information may be processed in the U.S., where data-protection laws may differ from those in your country.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above. Material changes may be communicated through the Services.

11. Contact Us

Questions or requests about this policy or your data: kcimedia7@gmail.com.